Our Warranty

All of our products are covered by a warranty against manufacturing defects. The warranty period is listed directly on each product page, as it varies depending on the type of item (batteries, chargers, batteries, cables, etc.).

What the Warranty Covers

• Manufacturing defects
• Malfunctions occurring under normal operating conditions
• Replacement or refund of the defective product, as applicable

What the Warranty Does Not Cover

• Deep discharge of a battery (letting it run completely dry for a long period of time, which can cause irreversible damage)
• Improper use: use with an incompatible charger, reversed polarity, exposure to water, impact, or extreme temperatures not recommended by the manufacturer
• Normal wear and tear resulting from age or heavy use of the product
• Any service or disassembly of the product by an unauthorized person

How to File a Warranty Claim

Please contact us using our contact form, specifying your order number and the nature of the problem you're experiencing. Our team will respond promptly to review your request.

For complete details on the terms and conditions (time limits, return procedures, fees), please see our return and refund policy.